Privacy Policy

Last updated: [05/06/2023]

If you visit our website, check the box indicating that you have read and agreed to this document (“Privacy Policy”), or use the Services provided by RevPilots.com, our parent company RevPilots Inc. (“RevPilots,” “we,” “us,” and “our”) will ask for, collect, and store personal information about you (your “Personal Data”). This Privacy Policy describes:

  • the types of personal information we collect,
  • how we use the information,
  • with whom we may share it, and
  • the choices available to you regarding our use of the information.

We also describe measures we take to protect the security of the information and how you can contact us about our privacy practices.

If you do not want us to collect Personal Data from you or share Personal Data with any third parties or otherwise disclose your Personal Data, you should not use the Services.

  1. How We Protect Personal Information

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict our employees’ access to your information so that it is only accessible when they need it to do their work, and we require companies that provide services for us to protect your information. We also have safeguards designed to protect the personal information you provide from unauthorized access, destruction, loss, alteration, disclosure or use.

  • Information We Obtain

We obtain personal information about you in various ways, such as when you use our Services, communicate with us, or interact with any of our representatives. The types of personal information we may obtain about you may include:

  • Identifiers such as name, postal and email address, and phone number;
  • Financial data for your methods of payment, such as credit card numbers;
  • Information about your business needs and operations that you give us;
  • Information you provide through member services interactions and that you provide about your experience with RevPilots.com, including via questionnaires, surveys, participation in user research or other feedback;
  • Geolocation data;
  • Information provided by marketers and other websites on which RevPilots.com advertises;
  • Other information you choose to provide, such as through emails or other communications (such as with our representatives), referrals, on social media pages, or in registrations and sign-up forms.
  • How We Use the Information We Obtain

We may use the personal information we obtain for purposes such as the following:

  • Provide the Services;
  • Process and fulfill transactions;
  • Establish and manage your account;
  • Personalize your experience on our Services;
  • Verify your identity, including to facilitate a name change request;
  • Respond to inquiries, provide member support and resolve disputes;
  • Connecting you with other users to facilitate your purpose for using the site;
  • Advertise and market our products and services, and send information about third-party products and services we think may interest you;
  • Provide member support and quality assurance, and conduct customer service training;
  • Collect fees and other amounts owed in connection with your account;
  • Operate, evaluate and improve our business;
  • Exercise our rights and remedies and defend against legal claims; and
  • Comply with and enforce applicable legal requirements, relevant industry standards and company policies.

We also may use the information in other ways for which we provide specific notice at the time of collection.

  • Information We Share

We may share the information we obtain about you with our affiliates and subsidiaries, and our business partners. We may share your information for marketing purposes; if you wish to limit such sharing, see Section 7.

We also may share the information we obtain about you with third-party vendors and other entities we engage to perform services on our behalf, such as payment and check deposit processors, risk detection and mitigation tools, and modeling and analytics tools. This information is shared to facilitate our everyday operations and not for marketing purposes, and you may not opt out of it.

We also may share your Personal Data:

  • to comply, as necessary, with applicable laws and regulatory requirements;
  • for legal process;
  • to respond to mandatory legal or governmental requests or demands for information;
  • to enforce our agreements, policies, procedures and terms of use; and
  • to protect ourselves, our customers, or the general public from illegal activities.

We reserve the right to transfer any personal information we have about you to a successor company if we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation).

  • Third-Party Analytics Services

We may use third-party analytics on our Platform.

  • Interest-Based Advertising

In our Services, we may use information about your activities to provide you with advertising about products and services that may be tailored to your interests. This section of our Privacy Policy provides details and explains how to exercise certain choices.

We may also use affiliate links to direct you to third-party websites so that we receive compensation from those parties.

We may allow others to provide analytics services and serve advertisements on our behalf across the Internet and in applications.  These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information.

The Services are not designed to respond to “do not track” signals from browsers.

To learn how to opt out of interest-based advertising in the U.S., please visit www.aboutads.info/choices.

  • Your Rights & Choices

You may exercise certain choices in connection with the personal information we collect from you. Federal law lets you limit our sharing of data for marketing purposes, but not for everyday business purposes. For example, you can direct us not to share your personal information with business partners so they can market to you, but you can’t stop other kinds of sharing that are necessary for us to provide you with our services.

To update your preferences, limit the communications you receive from us, or submit a request, please contact us as indicated in the “How to Contact Us” section of this Privacy Policy. You can also unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our emails.

If you are a RevPilots.com customer, you may update, correct, or delete some of your account information by logging into your account on our Services or by emailing us at admin@revpilots.com.

  • Cookies

Our Platform uses cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

  • Children’s Privacy

Our Services are designed for a general audience and are not directed to children. We do not knowingly collect, use, sell, or share any Personal Data from anyone under the age of 18. If we become aware that a child under the age 18 has provided Personal Data to us, we will delete it.

  1. Links to Third-Party Services and Features

For your convenience and information, our Services may provide links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, we are not responsible for these third parties’ information practices.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the policy when it was most recently updated.

  1. How to Contact Us

You can update your preferences, ask us to remove your information from our mailing lists, submit a request, or ask us questions about this Privacy Policy by writing to us at admin@revpilots.com.