Table of Contents

Table of Contents

Are you looking for 3CX pricing Look no further for a breakdown of 3CX pricing and plans as well as 3CX alternatives. 

What is 3CX?

3CX is an international Voice over Internet Protocol (VoIP) Private Branch Exchange (IPBX) software developer. 3CX is a complete communications platform, offering customers a simple, flexible, and affordable solution to call, video and live chat. It can also be integrated with multiple Customer Relationship Management (CRM) systems. 3CX got its start in 2005 and has since gone on to establish itself as a global leader in business communications.

3CX Pricing

3CX has no per user monthly fee. They work on an annual subscription and cost is calculated based on system size. There are five pricing plans; Startup Free, Startup Pro, Standard, Pro and Enterprise. The cost for each subscription varies depending on the amount of users (system size) as well as weather it is self- managed or hosted by 3CX.

3CX Pricing Plans

  • Startup Free

This basic subscription is free for up to 10 users and offers the following 

  • Hosted on Cloud
  • 1 Inbound Number
  • 1 Ring Group
  • 1 Auto Attendant
  • 3CX Talk / Meet Links
  • Live Chat
  • Team Messaging
  • Mobile & Desktop Apps
  • Video Conferencing
  • (up to 25 participants)
  • Startup Pro

The Startup Pro plan is free for the first 3 months, thereafter is charged according to system size and is available for up to 20 users. It offers everything that Startup Free offer, with these added features:

  • Choose own SIP Trunk
  • Multi-level IVR
  • Call Queues
  • Busy Lamp Field (BLF)
  • Voicemail-to-text
  • Holiday & business hours routing
  • Call and Chat Reporting
  • Listen in, whisper, barge in
  • Integrated Fax Server
  • Facebook Messaging Integration
  • Standard

The Standard plan from 3CX is free for the first year for up to 4 sim calls. This plan is also charged according to system size. It offers the same features as the previous two plans as well as the following:

  • Hosted by 3CX in a Dedicated Instance
  • Hosted in your Private Cloud: Amazon, Google, Azure
  • Choose own SIP Trunk
  • Auto Attendant
  • Busy Lamp Field (BLF)
  • Integrated Fax Server
  • Video Conferencing
  • (up to 25 participants)
  • Live Chat
  • Facebook Integration
  • Headset Integration
  • Call Logging
  • Pro

The Professional plan from 3CX is suitable from 4 sim calls up to 32 sim calls hosted and 1024 sim calls self-hosted. This plan is also charged according to system size or sim calls. 3CX Pro has all the features of the standard plan along with some added benefits:

  • Microsoft 365 Integration
  • CRM Integration
  • Call Queues
  • Voicemail Transcription
  • Chat & Call reports
  • Call Recording
  • Listen in, whisper, barge in
  • Hot Desking
  • SMS
  • Video Conferencing
  • (up to 100 participants)
  • Enterprise

The Enterprise plan from 3CX is also suitable from 4 sim calls up to 32 sim calls hosted and 1024 sim calls self-hosted. This plan is also charged according to system size or sim calls. 3CX Enterprise has all the features of all the plans mentioned above and also features:

  • MS Teams Integration
  • Skill-based Routing
  • Start / Stop Call Recording Rights
  • Video Conferencing
    (up to 250 participants)
  • Custom IP Phone logo

3CX Product Comparison

One of 3CX’s main competitors is Zoom. According to 3CX, Zoom “provides tools for meetings, webinars, chat, and telephony.” While Zoom does have a free version, it has a 40 minute meeting limit and to add additional features and users can become quite costly. 3CX offers the same level of collaboration features plus a whole host of telephony and call center functionality.

How much does 3 CX cost?

3CX pricing can be quite complicated, here is a breakdown of how much it can cost.

SUBSCRIPTIONSTARTUP FREESTARTUP PRO
HOSTED 0-10 USERSFree$175 p/a
HOSTED 11-20 USERSn/a$275 p/a
HOSTED
MAX USERSMAX SIM CALLSSTANDARDPROENTERPRISE
104n/a$245$280
258$375$465$525
5016$695$895$1035
7024$895$1195$1405
12032$1295$1695$1975
SELF-MANAGED
MAX USERSMAX SIM CALLSSTANDARDPROENTERPRISE
104Free$145$180
258$175$265$325
5016$395$595$735
7024$595$895$1105
12032$795$1195$1475
1048$1195$1795$2215
20064$1595$2395$2955
30096$2695$4045$4990
400128$3295$4945$6100
600192$5250$7875$9715
800256$6995$10495$12945
1550512$10995$16495$20345
40001024$19995$29995$36995

If 3CX Cost is Too High, Check out These 3CX Alternatives

  • Zoom
  • Avaya
  • Asterisk
  • 8×8
  • Mitel

 

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