Are you looking for Intercom pricing? We’ve got you covered. See how much Intercom costs and see alternatives to Intercom. Intercom is a Customer Communications Platform software company that specializes in business messaging, allowing companies to talk with their clients by making it simple to directly connect with them through tailored content, behavior-driven messages, and conversational support.
What Is Intercom?
Intercom, Inc. is a leading Customer Communications Platform software dedicated to making it easy for companies to keep in touch with their customers. Featuring Intercom as a tool, businesses can deliver personalized messages promptly and easily since Intercom enables them to use visual content and interactive elements to maximize engagement. Furthermore, Intercom’s analytics offer clear insights into customer behavior that can be used for data-driven decision-making. Intercom also specializes in providing insightful, behavior-driven messages and comprehensive conversational support so businesses can directly interact with their target audience without any difficulty. Thus, by taking advantage of its technology combined with other features, Intercom enables businesses to seamlessly connect with their target audience and be sure of having a successful conversation.
Intercom Pricing
Intercom offers three pricing plans: Support, Engage, and Convert.
Their price options include features that can be changed to fit the needs of your business. They also provide clients with the needed features and discounts if billed annually. They also offer a 14-day trial.
| Plans | Support | Engage | Convert |
| Starter | $74/per account/per month | $74/per account/per month | $74/per account/per month |
| Pro | Custom | Custom | Custom |
| Premium | Custom | Custom | Custom |
Intercom Pricing Plans
The Support plan has different options:
Starter costs around $74 per account per month, and includes the following:
- Intercom Messenger
- Chat and email channels
- Shared Inbox
- Basic help center
- Conversation routing bot
- Saved replies
- Company and behavioral data
- Slack, HubSpot, Pipedrive integrations
Pro cost around has yet to be discussed and includes the following:
- Intercom Messenger
- Chat and email channels
- Shared Inbox
- Basic help center
- Conversation routing bot
- Saved replies
- Company and behavioral data
- Slack, HubSpot, Pipedrive integrations
- Team inboxes
- Ticketing
- Assignment rules and macros
- Industry-leading chatbots
- Resolution Bot
- Phone deflection to SMS
- Multilingual help center
- Private help center
- Salesforce integration
Premium costs have yet to be discussed per account per month and include the following:
- Intercom Messenger
- Chat and email channels
- Shared Inbox
- Basic help center
- Conversation routing bot
- Saved replies
- Company and behavioral data
- Slack, HubSpot, Pipedrive integrations
- Team inboxes
- Ticketing
- Assignment rules and macros
- Industry-leading chatbots
- Resolution Bot
- Phone deflection to SMS
- Multilingual help center
- Private help center
- Salesforce integration
- SLA rules
- Workload management
- Role-based permissions
- Team-level workflows
- Custom and real-time reporting
- Salesforce Sandbox
- Third-party SSO/identity management
The Engage plan has different options:
Starter costs around $74 per account per month, and includes the following:
- Intercom Messenger
- In-app messages
- Website messages
- Push notifications
- Outbound email
- Custom email templates
- Message organization
- Slack and HubSpot integrations
Pro cost has yet to be disclosed per account per month, and includes the following:
- Intercom Messenger
- In-app messages
- Website messages
- Push notifications
- Outbound email
- Custom email templates
- Message organization
- Slack and HubSpot integrations
- SMS notifications
- Mobile carousels
- Banner messages
- Unbranded Messenger
- Transactional messaging
- Customizable chatbots
- Series campaign builder
- Message A/B tests
- Salesforce integration
Premium costs has yet to be disclosed per account per month, and includes the following:
- Intercom Messenger
- In-app messages
- Website messages
- Push notifications
- Outbound email
- Custom email templates
- Message organization
- Slack and HubSpot integrations
- SMS notifications
- Mobile carousels
- Banner messages
- Unbranded Messenger
- Transactional messaging
- Customizable chatbots
- Series campaign builder
- Message A/B tests
- Salesforce integration
- Webhook events
- Custom Messenger
- Message control groups
- Split testing
- Webhooks
- Message versioning
- Salesforce Sandbox
- Marketo integration
The Convert plan has its different options:
Starter costs around $74 per account per month, and includes the following:
- Intercom Messenger
- In-app messages
- Website messages
- Push notifications
- Outbound email
- Custom email templates
- Message organization
- Slack and HubSpot integrations
Starter has yet to be discussed per account per month, and includes the following:
- Intercom Messenger
- In-app messages
- Website messages
- Push notifications
- Outbound email
- Custom email templates
- Message organization
- Slack and HubSpot integrations
- Multiple team inboxes
- Teams macros and assignment rules
- Account ownership and routing
- Customizable chatbots
- Social media integrations
- Transactional messaging
Intercom Product Comparison
Intercom, Inc. is a customer communications platform firm that helps businesses reach their customers with tailored messages and support. Intercom provides features that go beyond the capabilities of products such as Zendesk, with automated messaging capabilities and user interface for businesses seeking to get the most out of their customer communications. Intercom also stands out from Zendesk with its competitive pricing structures that can scale to fit almost any budget and business size. Whether you’re looking for an all-in-one customer support platform or deeper automation options, Intercom is definitely a product worth checking out if your organization is considering investing in a customer communication software solution.
How Much Does An Intercom Cost?
Intercom, Inc. is a software firm that provides businesses with a customer communications platform. Intercom’s capabilities give companies the capacity to customize the message they are looking to send to their clients and control the conversations that follow. Many people might be asking: how much does Intercom cost?
Intercom provides subscription plans that can be tailored to suit your business size and needs, which vary in price accordingly. There are also additional charges depending on the add-ons users choose or required usage fees. Intercom is dedicated to giving customers the best service possible, helping them make marketing campaigns and sales initiatives; as such they make sure that there are suitable pricing levels available for everyone.
Alternatives To Intercom If Pricing Is Too High
- Zendesk
- Salesforce
- Hootsuite
- Conversocial
- Sparkcentral
- Pega
- Jive Software
- Khoros
