Are you considering Zoom for your company’s video communications, but unsure of where to find the breakdown of Zoom pricing plan details? We’ve got you covered. Keep reading for Zoom’s subscription plans and cost information.
What is Zoom?
Zoom seemed to have taken over the telecommunication market by a landslide in 2020, amongst the COVID-19 pandemic. And for good reason – Zoom was one of the first teleconferencing systems that didn’t require any extra hardware, besides a laptop. Zoom focuses on being a multi-use platform. Unlike Skype, which would require an additional download of Skype Business, in order to have chat rooms that could support multiple users. For this reason, Zoom was the ideal candidate for businesses looking to transition into working from home and keeping it accessible for all members of their teams. Zoom is beginner friendly, easy to navigate, and reliable. With new key security features, Zoom makes all streams 256-bit encrypted and allows for passcode protection in order to join a call.
Zoom Overview
Zoom Pricing
With an annual average of over 3.3 trillion call minutes, Zoom has a massive client base. To meet the needs of every business and individual, Zoom offers an extensive list of plans, including Zoom One, Zoom Phone, Zoom Events and Webinars, Zoom Rooms, Zoom Contact Center (NEW), and three different industry plans for developers, education, and healthcare professionals.
Zoom One Plans
- Zoom One Basic: Free
- Zoom One Pro:
- $149.90 per user/year when billed annually (saves 17%)
- $14.99 per user/month when billed monthly
- Zoom One Business
- $199.90 per user/year when billed annually (saves 17%)
- $19.99 per user/month when billed monthly
- Zoom One Business Plus
- $250.00 per user/year when billed annually (saves 17%)
- $25.00 per user/year when billed monthly
- Zoom One Enterprise
- Custom Pricing- contact sales
Zoom Phone Plans
- Zoom Phone Pay As You Go
- $120 per user/year when billed annually
- $10 per user/month when billed monthly
- Zoom Phone Unlimited Regional Calling
- $180 per user/year when billed annually
- $15 per user/month when billed monthly
- Zoom Phone Pro Global Select
- $240 per user/year when billed annually
- $20 per user/month when billed monthly
Zoom Events and Webinars Plans
- Zoom Webinars
- $690 per license/year when billed annually (saves 27%)
- $79 per license/month when billed monthly
- Zoom Events
- $890 per license/year when billed annually (saves 27%)
- $99 per license/month when billed monthly
Zoom Rooms Plans
- Zoom Rooms Licenses
- 30 Day Free Trial
- $499 per room/year when billed annually (saves 15%)
- $49 per room/month when billed monthly
- Zoom Rooms Enterprise
- $499 per room/year when billed annually (saves 15%)
- $49 per room/month when billed monthly
Zoom Contact Center
- Custom Pricing
- Metered rates
- Landline $$0.0206 per minute
- Mobile $0.0319 per minute
- Add ons available
- Zoom US & Canada Virtual Service Phone Numbers- Starting at $5 per month
- Zoom US/Canada Toll-Free Phone Number- Starting at $5 per month
Zoom Industry Pricing
Zoom for Healthcare
- Zoom One Pro:
- $149.90 per user/year when billed annually (saves 17%)
- $14.99 per user/month when billed monthly
- Zoom One Business
- $199.90 per user/year when billed annually (saves 17%)
- $19.99 per user/month when billed monthly
Zoom for Education
- Zoom Meetings
- $1,800 per account/month
- Zoom Webinar
- $3,400 per user/year when billed annually
- $340 per user/month when billed monthly
- Zoom Phone
- $180 per user/year when billed annually
- $15 per user/month when billed monthly
- Zoom Rooms
- $499 per user/year when billed annually
- $49 per user/month when billed monthly
Zoom for Developers
- Zoom for developers is available for no additional cost with all Pro, Business, and Enterprise accounts.
Zoom Pricing Plans
Zoom has a variety of different features in their Zoom One product. See the full plan comparison image below from Zoom’s website about Zoom One Basic, Pro, Business, Business Plus, and Enterprise.
All Zoom Phone plans include a US & Canada Number, domestic SMS & MMS, extension to extension and outbound calling, and making & receiving calls from multiple devices and/or apps. However, the Unlimited Phone Plan supports unlimited calling minutes and the Global Phone Plan features a direct dial number and supports calls from over 40 countries.
The features of Zoom Webinar include
- Unlimited webinar sessions for up to 30 hours each
- Brand your Zoom Webinars with a customized backsplash and control over speaker virtual backgrounds
- Ability to export registrant and attendee lists
- Integrate with CRM and marketing automation tools
- Monetize your webinar through paid registration
- Ability to live stream your webinar to third-party platforms
- Record your webinar to the cloud
- Access to post-session reporting
And Zoom Events includes all features of Zoom Webinar plus
- An all-in-one event management solution
- Event hubs for organizing and showcasing your events and hosts
- Host multi-session, multi-track and multi-day events where you can use either Zoom Webinars or Zoom Meetings, or both.
- Have your own greenroom for each session with Backstage, a new feature that gives speakers and hosts their own space to watch the livestream and gather during the event
- Customizable registration and ticketing options
- Attendee networking through a chat-enabled event lobby
- Live stream session content to event lobby and third-party platforms
- Post session recordings to Event Lobby and allow attendees to view after the event is completed
- Event analytics, including registration, attendance, event engagement and ticket sales
All Zoom Rooms features include
- One tap to join meeting rooms
- One click wireless proximity share
- Wireless multishare
- 720p HD video & audio
- Supports up to 1,000 video participants, or 10,000 webinar viewers
- Unlimited Digital Signage in and out of rooms
- Unlimited Scheduling Displays
- Room management
- Touch interactive whiteboarding and co-annotation
- Lighting and environmental room controlsSupports up to 10 room controllers
- Supports up to 3 displays
- Supports unlimited cameras in the room
- One-click to join third party meetings
- Works with Appliance hardware and an open hardware ecosystem
- Calendar integrations with Office 365, Google, and Exchange
- User-friendly control interface
- Cloud meeting recording and transcriptionHelp Tooltip icon
And the Zoom Contact Center includes
- Webchat, SMS, voice & video channels
- Video waiting rooms
- Routing profiles
- All PSTN/Voice minutes will be metered (See metered rates above in Zoom Product Pricing)
- Native supervisor and agent experience
- Agent profile management
- Built-in analytics to measure productivity
- Per-agent licensing
Zoom Product Comparison
In an effort to compete with Zoom, Google released a similar product in 2017 called Google Meet. While both brands are commonly used amongst businesses, Zoom can support up to 1,000 members in a single chatroom, while Google Meet can only support a quarter of that at 250 members. All Zoom subscriptions include breakout rooms, meeting recording, and whiteboard, however, Google Meet only offers these features with additional software or paid plans. Zoom is compatible with 80% more integrations than Google Meet. However, many users are drawn to Google Meet for its ease of use.
How Much Does Zoom Cost?
For companies with 20 users annually:
| Zoom One Basic: | Free |
| Zoom One Pro: | $2,990 per year with annual subscription $3,597 per year with monthly subscription |
| Zoom One Business: | $3,998 per year with annual subscription $4,797 per year with monthly subscription |
| Zoom One Business Plus: | $5,000 per year with annual subscription $6,000 per year with monthly subscription |
| Zoom Phone Pay As You Go: | $2,400 per year |
| Zoom Phone Unlimited: | $3,600 per year |
| Zoom Phone Pro Global Select: | $4,800 per year |
| Zoom Webinar: | $13,800 per year with annual subscription $18,960 per year with monthly subscription |
| Zoom Event: | 17,800 per year with annual subscription $23,760 per year with monthly subscription |
If Zoom Pricing is Too High, Check Out These Zoom Alternatives
- Google Meet
- Skype
- Cisco Webex
- RingCentral
- 3CX
- Grasshopper
- Aircall
- 8×8
