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Table of Contents

Are you in the market to convert more customers and looking for Tidio pricing? We’ve got you covered so you can understand the cost of Tidio. Tidio is a powerful all-in-one customer service platform that will help you generate more sales.

What is Tidio?

Tidio is an all-in-one customer service platform that will level up your customer support . Tidio may help you generate more sales for your business by connecting more easily with prospect. Tidio has an accessible live chat widget which allows your business to be available 24/7. However, worry not as you do not have to hire your staff to do the job as AI-powered chatbots will engage your customers in real-time.

Tidio chat is a web-based live chat software which offers unlimited contacts and conversation. Tidio is easy to install and use. Also, the customer support is reliable.

Tidio Pricing

Tidio comes in four plans which are Free, Communicator, Chatbots and Tidio+.

It offers both monthly and yearly payment.

Tidio also offers a free plan to test drive their product.

The Tidio pricing for the packages are as follows:

PlanFREECOMMUNICATORCHATBOTSTIDIO+
Price/ MonthlyFREE $19$39$289
Annual Discount$0$190$390Starting from $2890 / Contact Sales

Tidio Pricing Plans

There are a number of features available with the Free version of Tidio.

If your needs are more advanced, Communicator and Chatbots plans are available. There is also the Tidio+ Plan.

If you subscribe to the Free plan, you can start using the available features and it is free forever.

This plan is not a trial version but rather a brief look at the software and all that it can offer. The Free plan is an excellent choice to get your small website started with no commitment required. In the Free plan, you will get access to:

  • Live Chat – conversations with 50 users
  • Chatbots – conversations with 100 users
  • Email support
  • Desktop and mobile apps
  • 3rd party apps integration
  • Visitors info
  • JavaScript API

Tidio Communicator plan is the best option for mid-sized teams that base customer support on live conversations. With the Tidio Communicator  plan, you will get everything in the Free plan, plus:

  • Live Chat – unlimited conversations
  • Up to 5 operators
  • Email, 24/5 Live Chat support
  • Team departments
  • Analytics
  • Live Typing
  • Viewed Pages
  • Live Visitors List
  • Permissions
  • Notes

While Chatbots plan is a handy add-on with automations made for self-service, and can be bundled up with other plans. You will get every features in the Free plan as well as:

  • Chatbots – conversations with 40000 users
  • Email, 24/5 Live Chat support
  • 35+ Chatbot templates 
  • Zapier Integration

Tidio+ Plan Pricing

If none of the other account plans suit your needs, you have the option to choose Tidio+ plan. The fourth plan that Tidio offers is the Tidio+ plan. This plan is perfect for growing businesses who are looking for advanced features and dedicated support. In this plan, user will get every feature in the Chatbots and Communicator Plans, plus:

  •  Live Chat – unlimited conversations
  • Custom number of operators
  • Chatbots – custom no. of engagements
  • Email, 24/5 Live Chat, 24/7 emergency phone support
  • AI Response Bots
  • Multisite support
  • Custom integrations
  • Email marketing

Tidio Product Comparison

Another all-in-one customer experience platform aside from Tidio is Birdseye. Birdeye is used by over 80 000 businesses worldwide to date. Birdseye claims themselves as the leading review management and messaging platform. Birdseye was founded by Clarence Birdseye. Birdseye promotes real reviews across the web to reach more prospective customers.

The major difference between Tidio and Birdseye is that Tidio is cheaper to implement compared to Birdseye. Even though Birdseye offers more features for the users than Tidio Chat, Tidio is more affordable and convenient for growing businesses who have yet to acquire major profits.

How Much Does Tidio Cost?

Tidioi pricing starts at $190 per year if paid annually, or $19 per month, on a month to month plan. Prices increase to $2890+ for Tidio+

Tidio uses monthly and annual billing for all of its’ plans. You can get 2 months free service if you opted for annual billing.

Here’s what the actual cost of Tidio is if you pay it off monthly compared to the lump sum:

PlanTotal Per Year Paid MonthlyYearly 
Communicator$19 X12 = $228$190
Chatbots$39 X 12 = $4688$390
Tidio+
(Starting from:
You need to contact Tidio sales team for exact price)
$289 X 12 = $3468$2890
tidio pricing

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