Are you looking for Freshchat pricing? We’ve got you covered. See how much Freshchat costs and see alternatives to Freshchat. Freshchat is a contemporary messaging tool for B2B sales and customer engagement teams that allows businesses to provide customer support anytime, powered by bot and human assistance across handy and familiar channels.
What is Freshchat
Freshchat makes it easy for B2B sales and customer engagement teams to provide round-the-clock customer service. By leveraging Freshchat’s combination of bot and human assistance, teams are able to offer comprehensive support across dynamic channels with ease. With Freshchat, teams benefit from the highest quality of B2B customer service and experience, ensuring satisfaction through user-friendly conversations that improve engagement metrics and more.
Freshchat Pricing
Formstack offers four different pricing plans: Free, Growth, Pro,and Enterprise.
Their pricing depends on the bundle chosen as well as extra features that will be utilized and required, and is invoiced annually.To meet the demands of the company, they provide extra bot sessions for $75 and 21-day free trials.
| Plans | Free | Growth | Pro | Enterprise |
| price /per user/month | – | $15 /per agent / month | $39 /per agent / month | $69 /per agent / month |
Freshchat Pricing Plans
The Growth plan starts around $15 per agent per month, billed annually, and includes the following:
- Up to 2000 bot sessions/month FREE
- 500 Campaign Contacts
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events & Timeline
- User Segmentation
- Business Hours (Global)
- Offline experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
- SMS
- WhatsApp Business
- Apple Messages for Business
- Freshdesk integration
- Instagram DM
- LINE
- Google Business Messages
The Pro plan (Popular) starts around $39 per agent per month, billed annually, and includes the following:
- Up to 3000 bot sessions/month FREE
- 500 Campaign Contacts
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Live Translate
- Advanced Dashboard
- Advanced Automations POPULAR
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
The Enterprise plan starts around $69 per agent per month, billed annually, and includes the following:
- Up to 5000 bot sessions/month FREE
- 500 Campaign Contacts
- Allowed IPs
- Allowed Domains
- User Authentication(JWT)
Freshchat Product Comparison
Freshchat is an invaluable tool for businesses looking to rapidly provide customers with the service and support they need. Its contemporary messaging system provides users with a powerful combination of bot and human assistance across familiar channels, allowing quick customer engagement anytime.
Its product comparison with Intercom allows Freshchat to offer individualized support and pricing through a friendly and intuitive interface and options, making customer help just a click away.
How much does Freshchat cost?
Freshchat’s basic plan starts at $15 per user per month, its Enterprise plan starts at $69 per user per month, and the Freshchat Pro plan starts at $39 per user per month. All Freshchat plans offer unlimited messaging, multiple workspace capabilities, chatbot integrations, and much more. With Freshchat, you’ll always have access to the proper customer support tools when needed.
