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dialpad pricing

Table of Contents

Looking for Dialpad pricing? We’ve got you covered, including Dialpad enterprise pricing.

What is Dialpad?

Dialpad is a voice-over-IP platform that provides voice, video, messaging and online meetings for businesses. Dialpad’s comprehensive communication suite is designed to streamline businesses and improve productivity.

Dialpad Pricing

Dialpad pricing is a tiered model, with more features available to the customer depending on how much the customer elects to pay as part of their monthly plan. There are three tiers of Dialpad pricing:

  • Standard (the most basic package)
  • Pro (the intermediate package)
  • Enterprise (the advanced package geared towards large businesses with many users)

Dialpad Pricing Plans

Dialpad’s pricing plans begin with the Standard plan, which is the most basic package.

Standard Pricing Plan

  • Cost: $15/user per month (1 license minimum). $23 if billed monthly
  • Key Features:
    • Unlimited calling, SMS and MMS
    • Ai-powered call and voicemail transcriptions
    • Google Workspace & Microsoft 365 Integrations
    • Unlimited video meetings
    • Web and chat support only

The second Dialpad pricing plan is the Pro plan.

Pro Pricing Plan

  • Cost: $25/user per month (3 license minimum). $35 if billed monthly.
  • Key Features: 
    • All the value of the Standard plan, plus:
      • Local number support in 70+ countries
      • Multiple phone numbers per account
      • 25 ring groups (departments)
      • 10 office locations
      • Global SMS capabilities
      • CRM integrations (Salesforce, HubSpot, Zoho and more)
      • Workflow and collaboration cloud integrations (Zapier, Slack and more)
      • 24/7 live agent support

Dialpad Enterprise Pricing 

The final Dialpad pricing plan is the Enterprise Plan.

  • Cost: $35/user per month on annual plan. $40/user per month if on monthly plan.
  • Key Features:
    • All the value of the Enterprise plan, plus:
      • 100% uptime, guaranteed SLA
      • Unlimited office locations
      • Unlimited ring groups (departments)
      • Dial-by-extension
      • Integrations with leading SSO providers (Okta, OneLogin)
      • Azure AD SSO integration
      • Data retention policies
      • Priority live agent support

Dialpad Product Comparison vs. RingCentral

RingCentral is one of several competitors to Dialpad. RingCentral, like Dialpad, provides an all-in-one communications platform for calling, messaging and video conferencing. While Dialpad is a good option for small businesses, RingCentral provides a collaborative system that is best suited for any-sized business.

RingCentral provides a greater multitude of pricing options for businesses:

  • Essentials – $14.99/user/month (Message and Phone)
  • Standard – $20.99/user/month (Message, Video and Phone)
  • Premium – $26.24/user/month (Message, Video, Phone and Open API)
  • Ultimate – $37.49/user/month (Message, Video, Phone and Open API with additional features)

How Much Does Dialpad Cost?

  1. Standard Plan Example for Company X (10 users).
  • 10 users
  • 10 users * $15/user * 12 months = $1,800 annual cost
  1. Pro Plan Example for Company X (10 users)
  • 10 users
  • 10 users * $25/per user * 12 months = $3,000 annual cost.
  1. Enterprise Plan Example for Company X (10 users)
  • 10 users * $35/per Creator * 12 months = $4,200 annual cost.

If Dialpad Pricing is Too High, Check Out These Dialpad Alternatives

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